Valerie Torstenson

Not only was Thomas professional and courteous, but he remained communicative, punctual, respectful, thoughtful, honest, and thorough throughout the job. He identified our issue (bats), showed us each access point and potential alternative access point, explained the problem and solution to us, directed us to appropriate websites that shared both federal and state regulations, responded timely, and treated us like the valued customers we were. He then went out of his way to share with neighbors who might potentially be adversely impacted by our bat removal that they might unfortunately become infested. Where it was easy to tell they’d already been impacted (because bats just move on to the next closest location that has access and hasn’t been treated) he took the time to record any bat activity and share it with them so they might consider addressing the issue as well. He never once put a hard sell on anyone including us. We would highly recommend Alpha Wildlife!

Valerie Torstenson
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